Today’s question is about Brand Management and Reputation. You want to know what is being said about you and if you are a business and have social sites, you want to be looking at them. The major ones are Twitter, Foursquare, Yelp and Facebook. You want to be sure to that the things being said about you are true. Take the comment to another medium, email or phone are the best two. You don’t want to have a public issue with someone. But you don’t want to report back or have them report back and turn it into a positive.
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WHat are others saying about your brand?
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