In honor of Community Manager Appreciation Day, Social Fresh created this AWESOME Infographic! I would like to take this moment to wish all the Community Managers a great day and kudos for the great jobs you do (most of the time unseen great jobs you do) keeping the communities you mange afloat!
What do you love MOST about being a Community Manager?
When you’re writing content online, you can write it in such a way that it sounds very factual and impersonal. Or, you can write in a way that really packs an emotional punch.
By and large, most small publishers will do better with the latter approach. Of course, if you’re starting a website like Wikipedia or WebMD you’ll probably want to take on a professional tone. However, if you’re a smaller website looking to gain traction, you’ll want to aim to engage your reader’s emotions.
Why?
People browse dozens if not hundreds of websites every day. Most websites fail to draw their readers in emotionally.
How many website do you visit each day that gets you to laugh, gets you to feel touched or gets you to get angry about something? How often do you feel like a website is talking directly to you and your problems and that they understand where you’re coming from?
These kinds of websites stand out. There’s a reason why YouTube videos of shocking clips, funny clips or touching clips tend to get passed around a lot. They make people feel something, and that’s memorable.
Content that evokes a lot of emotion tends to get linked to a lot more. Naturally, people are a lot more likely to want to share or endorse something that really got them riled up.
It gets more shares on Facebook and gets more retweets. In other words, it has a higher chance of getting passed around immediately, but also has much stronger long-term potential.
Finally, emotional content will help you build a much stronger bond with your readers.
People reading your content will feel like they can relate with you, as opposed to feeling that you’re just an objective website on the internet.
This translates to people coming back more often, to a more lively community around your blog or business and finally to more loyal buyers and customers.
As an added benefit, people will also want to partner with you more. If they can tell you’re really passionate about something or that you have a way of being able to move an audience, they’re likely to want to invite you to speak at their events, do teleseminars for their audience and in general open up their customer base to you.
There are many benefits to creating content with an emotional punch rather than just factual information. Adding a dose of personality is great for just about any small to medium sized business. Unless you’re trying to build an encyclopedia-type site, try to make your website as emotionally engaging as possible.
Long before the internet was invented, the defining axiom in print was that “content is king.” Today, where online content dominates print content, many of the world’s top SEO and web marketing experts still say that “content is king.”
Why is this the case? That even after decades, no matter the medium, content is still the crux of good marketing?
Businesses aren’t built on first-time visitors. Companies like the Wall Street Journal don’t make most of their money from people picking up their papers for the first time.
They make money from people who’ve read their content and then decided it was good enough that they either want to purchase again or subscribe to a subscription. If the business had to get a new customer every time in order to get paid, they’d all have gone under by now.
Yet many online publications approach their business that way. Instead of focusing on repeat visitors, they focus on optimizing for search engines so they get more new customers.
At the end of the day, however, the really famous and successful blogs like Huffington Post or TechCrunch ultimately still get most of their traffic from repeat visitors. Yes, search engines love them – but their businesses would be a fraction of what they are today if they didn’t have great content.
For many years Google and other search engines have worked towards making their search results pull up better and better results. They want people who search on their engines to find the best content possible in relationship to what they’re looking for.
As search engines get smarter, marketers who focus primarily on marketing tactics rather than actual content will die away.
Google has proven this repeatedly by continually downgrading the importance of low-quality links and upgrading the importance of usage statistics and other metrics to actually measure the content of a website.
If you build your website around great content while having a decent understanding of basic SEO, your site will flourish. If you put all your attention on SEO and don’t pay much attention to your content, you’ll always be trying to stay one step ahead of the search engines.
A low quality content website might be able to sell $0.20 clicks via AdSense. But a high quality website could sell $5,000 DVD sets by the hundreds.
Having great quality content allows you to build a relationship with your readers. That relationship allows you to sell any number of things to your readers. From high end items to recurring memberships to one on one coaching, it all starts from having high quality content.
In the long run, only content that really helps people is going to succeed. Content that doesn’t do so is likely to get downgraded more and more as time passes.
Infographics are a stellar way to package interesting facts and information about a specific topic in a way that’s fun to read. In plain text, people probably wouldn’t actually take the time to read about a lot of facts. But in a fun infographic format, it can really go viral.
photo credit: methodshop.com via flickr.com
Here’s how to create viral infographics.
Start with a topic you want to write about. Infographics can encompass just about any topic, from the frivolous (e.g. little known facts about beer) to the very serious (e.g. why did the housing bubble crash?)
Use Google, Wikipedia and your local library to find as many little-known facts about the topic as possible.
If you want, you can also try to piece all the facts together to form a story. Or, you can just put the facts together and have primarily a factual infographic.
Adobe Illustrator (although I prefer Fireworks) is likely the most popular application for constructing infographics. Illustrator is built for creating things like infographics which are basically lines.
Though you can use applications like Photoshop or GIMP to construct your infographic, you’re looking at a lot more work. That’s because these programs were built to handle pictures rather than lines.
In technical terms, Illustrator is vector based (lines), while Photoshop is raster based (pixels). Creating an infographic is primarily lines and text, which is much faster in Illustrator.
One of the things that makes infographics really fun to read is the graphics.
Use things like pie charts, photos of what you’re talking about and even hand illustrations if you have the artistic ability to really spice things up.
While strictly informational infographics can go viral if you’ve really got some shocking facts, your chances of getting your infographic to spread go up exponentially if you just add a bit of personality.
Add some humor. Make fun of something in your infographic. Do something out of the ordinary, or use funny or shocking pictures.
Add some personality. Add emotion to the infographic.
Infographics tend to spread very well on sites like Digg, Reddit and StumbleUpon. Post your infographic on these sites and hang around to respond to any comments.
Post your infographic to your list and/or blog. If you’re not already running a blog and you intend to keep producing infographics, you should probably look into creating one so your audience can follow your work. And post it so that they have to post the “IFRAME” of the infographic so that all the traffic will come back to your site.
Keep in mind that not every infographic will spread. But if you create five great infographics, chances are one or two will spread like wildfire. When one of these takes off on the social networks, the traffic surge can be positively massive.
Surface-level keywords are a very competitive marketplace. Finding little-known keywords will enable you to generate traffic, and it’s a crucial skill to learn. While it requires a bit of attention-to-detail and practice, it’s not rocket science either. Learning these techniques will pay off, so here they are!
Stealing Keywords
Your competitors spend a lot of time and money researching what keywords work and what keywords do not. They know the potent few keywords that really work for them out of the hundreds or even thousands of keywords they might have tried in the past.
Wouldn’t it be so much easier if you could just… steal these keywords?
You can.
There are many tools online like Compete and Keyword Spy that allow you to do just that, and sometimes for free.
One great way to find little known keywords is to look at your competitors, their websites and simply search which keywords they’re getting all of their traffic from.
Compile a list of the most successful keywords, then do your research on each of the keywords. What’s the search volume and search competition?
Chances are you’ll be able to find a handful of keywords that you would have found or thought of using any other way.
Thinking “Sideways”
Another great way to find little known keywords is through “sideways” thinking. In other words, “What else could someone type in to get here?”
Most internet marketers take a lazy approach: typing in the top-level keyword and researching more keywords based on those results. Unfortunately, everyone’s figured that out, and that creates a lot of competition.
But if you go one step beyond, it can very likely pay off for you.
Put yourself in the shoes of your customer. If you’re selling an eBook on teaching men how to get a date, your most basic keyword might be “dating”.
But what else should you try to rank for? These are just a few examples:
“Where to meet women”
“Lonely men”
“Simple dating”
“Pickup teaching”
And so on and so forth. This applies no matter what industry you’re in. There are so many potential key words or phrases that don’t have your base keyword in it that you may have never considered. You would be missing out on so much traffic if you just used keyword tools, or a couple basic keywords to do your research.
Think outside the box when it comes to keywords. The more you replicate what everyone else is doing, the harder it will be for you to succeed. If you do what everyone else does not know how to do or is not willing to do, you will succeed.
If you combine these two techniques – stealing from competitors and “sideways” thinking – you will surely be able to discover great keywords that others have not yet found or used. Utilize little-known keywords to boost your traffic and propel your business forward.
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